FAQ
Do I need to purchase the Esmelula Cloud Lounger Inserts?
We recommend that you do purchase the Esmelula Cloud Lounger Inserts to get the same quality lounger that we market. However, normal standard pillows can work just fine. If you would rather use ones you have around the house we completely understand.
Can I send Esmelula items as a gift?
Esmelula offer a gifting service for each product. We can offer personalised messages and special wrapping for items. We will be adding this option to the website soon.
How do I wash my Linen Pieces?
We recommend washing on a cold setting. We recommend a liquid detergent and ensuring colours are separated.
We recommend drying the pieces on a clothesline in the shade to avoid any damage. A clothes dryer can be used if you set it to a low temperature.
Please see our 'Caring for your Linen Pieces' link under Customer Care down the bottom.
Can I return an item if I don't like it?
Esmelula offer 30 day returns on products. Please see our returns policy for all details.